1. Acceptance of Terms
By accessing and using ST Sportz facilities, services, and website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
ST Sportz provides indoor sports facilities including badminton and pickleball courts, training programs, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
3. User Registration and Accounts
- Users must provide accurate and complete information when registering
- You are responsible for maintaining the confidentiality of your account
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to terminate accounts that violate our terms
4. Booking and Payment Terms
4.1 Court Bookings
- All court bookings must be made in advance
- Payment is required at the time of booking
- Bookings are confirmed only after payment is received
- We reserve the right to cancel bookings due to maintenance or emergencies
- Refunds will be provided for cancellations made by ST Sportz
4.2 Payment Methods
- We accept cash, digital payments, and online transfers
- All prices are in Indian Rupees (INR)
- Prices are subject to change with prior notice
- Taxes and fees are included in the quoted prices
5. Cancellation and Refund Policy
- Cancellations must be made at least 2 hours before the scheduled time
- No refunds for cancellations made less than 2 hours before the scheduled time
- No-shows will be charged the full booking amount
- Refunds will be processed within 5-7 business days
- Refunds will be made to the original payment method
6. Membership Terms
- Membership is valid for the specified duration from the start date
- Membership fees are non-refundable and non-transferable
- Membership benefits cannot be shared with non-members
- Membership may be suspended or terminated for rule violations
- Membership renewal is subject to availability and current rates
7. Health and Safety
- Users participate in activities at their own risk
- Users must be in good health to use our facilities
- Users must follow all safety instructions and guidelines
- ST Sportz is not liable for injuries sustained during normal use
- Users must report any injuries or accidents immediately
8. Code of Conduct
- Users must behave respectfully towards staff and other users
- No harassment, discrimination, or inappropriate behavior is tolerated
- Users must follow all facility rules and guidelines
- Violation of conduct rules may result in suspension or termination
- ST Sportz reserves the right to refuse service to anyone
9. Intellectual Property
- All content on our website is owned by ST Sportz
- Users may not copy, reproduce, or distribute our content without permission
- ST Sportz logo and branding are protected trademarks
- Users may not use our intellectual property for commercial purposes
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your personal information.
11. Limitation of Liability
- ST Sportz is not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the specific service
- We are not responsible for lost or stolen personal belongings
- We are not liable for injuries sustained during normal facility use
- Force majeure events are excluded from our liability
12. Indemnification
You agree to indemnify and hold harmless ST Sportz, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.
13. Force Majeure
ST Sportz shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other unforeseeable events.
14. Dispute Resolution
- Disputes will be resolved through good faith negotiations
- If negotiations fail, disputes will be resolved through mediation
- Mediation will be conducted in Coimbatore, Tamil Nadu
- If mediation fails, disputes will be resolved through arbitration
- Arbitration will be conducted in accordance with Indian law
15. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
16. Changes to Terms
ST Sportz reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
17. Contact Information
If you have any questions about these terms and conditions, please contact us:
- Email: contactstsportz@gmail.com
- Phone: +91 89258 93094
- Address: KNG Pudur Rd, KNG Pudur Pirivu, Somayampalayam, Coimbatore, Tamil Nadu 641025